FAQ

During your one-hour appointment, you can browse our prom and evening collections and try on the styles that interest you. Our team is available throughout the store to answer questions and assist with styles, sizing, designers, and ordering. Appointments help us manage fitting-room availability and give you time to explore the collection.

Yes, appointments are required; however, a walk-in can be assessed depending on availability. We reserve the right to turn away walk-ins as we see fit.
Same-day appointments might be available. Please call us at (613)738-7700 ext 2 to check availability.

You can book online through our appointment page, email us at prom@lamaisonbridal.com, or call us at +1 (613) 738‑7700 .

No, it is completely free. We kindly ask that you cancel your appointment if you are unable to attend.

You are allowed 1 guest per appointment.

Gowns start at $300 and go up to $2,000, with the average around $500. Sale gowns start at $75.

All dresses are final sales, there are no refunds, exchanges or returns.

Yes, please refer to our Alterations Page for more information.

We carry evening dresses that would be suitable for mothers.

  • Sherri Hill
  • Jovani 
  • Candy Prom 
  • Ladivine by Cinderella Divine
  • Andrea & Leo Couture and more

We accept major credit cards, debit cards, and cash. Affirm financing may also be available; ask our team for details.

Yes, to order your dress, we do require full payment.

We have a sale rack with discounts. Keep an eye on our website for upcoming discounts.

Yes! We offer interest-free payments with Affirm. Ask your consultant for more details.